The earlier outage affecting the US region has been resolved, and all services are now fully available. We are continuing to monitor the platform to ensure everything remains stable.
What Happened: During a routine update to improve the platform, an unexpected issue caused some core services to stop working. We quickly rolled back the update and restored normal operations.
Next Steps: We are putting additional safeguards in place to ensure this does not happen again.
We apologize for the disruption and thank you for your patience while we worked to restore service.
Posted Aug 29, 2025 - 13:41 UTC
Monitoring
✅ LFS Platform Outage – US Region Resolved
The earlier platform outage in the US region has been fixed, and services are now operating normally.
Current Status: We have applied the fix and are closely monitoring the platform to ensure continued stability.
Thank you for your patience while we worked to resolve this issue.
Posted Aug 29, 2025 - 12:52 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 29, 2025 - 12:44 UTC
Investigating
We are currently experiencing a platform outage in the US region that is impacting access to LFS services. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.
Impact: Users in the US region may be unable to access the platform or may encounter errors during login and usage. Status: Investigation in progress Next Update: We will provide an update within the next 30 minutes or as soon as new information is available.
We apologize for the disruption and appreciate your patience while we work to resolve this issue.
Posted Aug 29, 2025 - 12:31 UTC
This incident affected: Loopio for Salesforce Cloud, Loopio for Salesforce AI, Loopio for Salesforce Assistant, and Loopio for Salesforce Chrome Extension.